Nationstar Hits Thousands with Unauthorized Withdrawals

close up top view group of calculator , home model ,yellow pencil, banking account book and calendar on white color background with space for money management ,home loan and personal financial concept

Mortgage servicing giant Nationstar (which also operates under the name Mr. Cooper) made multiple unauthorized withdrawals from customer accounts on the night of April 24th, 2021. The North Carolina Attorney General’s Office said that the glitch impacted more than 14,000 North Carolina residents. For some customers, temporary courtesy credits were visible later that same day. […]

Inaccurate & Incorrect Background Checks

Incorrect background checks can cost someone an opportunity for a new job or even cost them their current job. Consequently, the United States government enacted the Fair Credit Reporting Act (FCRA) to protect consumers and promote the accuracy of private consumer reports. In the past few years, our firm resolved a case involving an individual […]

Laws Protecting Consumers from Scams

The laws protecting consumers have never been more important than in this past year. Many people are facing financial turmoil and are behind on numerous payments. That means the door for debt collectors to prey on consumers. Creditors and debt collectors are stepping up their efforts to collect on what they say is owed. Unfortunately, […]

How Can Banks Misinform Customers?

The Federal Deposit Insurance Corporation (FDIC) protects consumers from the will of financial institutions every day. However, banks can still manage to misinform their customers. Below are some common examples of ways your bank may try to circumvent your rights:  Hidden Fees – undisclosed or concealed fees for maintaining accounts, balance transfers, cash advances, and […]

Consumer Protection Statistics for 2020

The covid-19 pandemic increased consumer complaints substantially. There was nearly a 54% increase in consumer complaints from 2019 to 2020. Detailed Consumer Statistics Beginning in April 2020, consumers began to submit more than 3,000 complaints mentioning coronavirus nearly every month. Overall, around 32,000 complaints mentioning coronavirus were summitted. Below is a more detailed look at […]

Fair Credit Reporting Act (FCRA) FAQs

The Fair Credit Reporting Act exists to ensure that you receive fair and accurate consumer reporting and that your privacy as a consumer is protected. Companies who fail to comply with FCRA’s requirements can face actual damages, statutory damages and, in some cases, punitive damages.  What Does The Fair Credit Reporting Act Do? The Fair […]

Free Weekly Credit Reports Extended

The three major credit bureaus, Equifax, Experian, and TransUnion said in a statement that they will continue to offer consumers free credit reports on a weekly basis until December 2022 because of the ongoing COVID-19 pandemic. The reason for the extension is because of the still-present need for consumers to have the key to their financial information. How […]

Data Breach Attorneys

Data breaches have become increasingly common over the past several years. In addition to consumers, these breaches can put a considerable burden on banks and credit card companies, which must respond to a flood of fraud claims and canceled cards. However, many data breach victims receive compensation for damages through multimillion-dollar settlements.  Major Data Breach […]

Compensation for TCPA Violations

Consumers who receive telemarketing calls, pre-recorded and/or automated calls to their cellphones or home landlines, may file a lawsuit against the telemarketer or debt collector for Telephone Consumer Protection Act (TCPA) violations. These calls and texts can be more than a nuisance– and for that reason, you should know your course of action against them. […]

North Carolina Consumer Fraud Attorneys

It is not uncommon for banks, insurance companies, and other financial institutions to violate the law. These laws may concern lending, sales, or other business practices. As a result, consumer fraud protection laws were established to protect consumers and businesses from fraud, unfair and deceptive practices that create an unfair advantage. Under state and federal […]