Telephone Consumer Protection Act (TCPA) FAQs

close up of a paper that reads telephone consumer protection

The Telephone Consumer Protection Act (TCPA) restricts telemarketing calls, telephone solicitations and the use of automated telephone equipment, such as automated dialing machines, types of voice messages, fax and text messages.

Whom does the TCPA protect?

Any consumer who applies for credit or a loan is from then on protected under this legislation. If you owe money to a creditor or lender in any amount, they must follow the regulations of the TCPA when they contact you by phone regarding your payments.

What compensation is available?

The TCPA provides for $500 and possibly up to $1,500 per violation.

Should I keep any documentation?

Yes. Keep any records of calls, texts or voicemails that you have received that you believe may have violated the Telephone Consumer Protection Act.

How do I report TCPA violations?

Collecting all documentation of calls, texts or voicemails you have received should be priority number one. Then, contact an experienced Telephone Consumer Protection (TCPA) Attorney to assist you.

North Carolina Telephone Consumer Protection Act Attorneys

Maginnis Howard’s North Carolina TCPA Attorneys handle TCPA claims across the State of North Carolina. We offer free consultations to all victims of telemarketer harassment with TCPA cases on a contingency basis. This means that you do not pay any attorneys’ fees unless we obtain a verdict or settlement on your behalf.

To discuss your TCPA claim, contact our firm at 919.526.0450.  You may also send any questions or inquiries you have about the TCPA to