Telephone Consumer Protection Act (TCPA) FAQs

The Telephone Consumer Protection Act (TCPA) restricts telemarketing calls, telephone solicitations and the use of automated telephone equipment, such as automated dialing machines, types of voice messages, fax and text messages.

Who Does the TCPA Protect?

Any consumer who applies for credit or a loan is protected under the TCPA. If you owe money to a creditor or lender in any amount, they must follow the regulations of the Telephone Consumer Protection Act when they contact you by phone regarding your payments.

What Compensation is Available?

The TCPA provides for $500 and possibly up to $1,500 per violation.

Should I Keep Any Documentation?

Yes. Keep any records of calls, texts or voicemails that you have received that you believe may have violated the Telephone Consumer Protection Act.

What Should I do if My Rights Have Been Violated?

Collecting all documentation of calls, texts or voicemails you have received should be priority number one. Then, contact an experienced Telephone Consumer Protection (TCPA) Attorney to assist you.

North Carolina TCPA Attorneys

Maginnis Howard’s North Carolina TCPA Attorneys handle TCPA claims across the State of North Carolina. We offer free consultations to all victims of telemarketer harassment with TCPA cases on a contingency basis. This means that you do not pay any attorneys’ fees unless we obtain a verdict or settlement on your behalf.

To discuss your TCPA claim, contact our firm at 919.526.0450.  You may also send any questions or inquiries you have about the TCPA to